PESITM -PES Institute of Technology & Management

Grievance Redressal Committee Members:-

#No.	Faculty Name	Department Name	Designation
1	Dr. Aveesh S T	Basic Science	Co-ordinator
2	Dr. Prasanna Kumar HR	HOD - ISE	Member
3	Dr. Soumya D O	Basic Science-Maths	Member
4	Mrs. Prathiba S	CSE	Member
5	Mr. Rakesh M K	CV	Member
6	Dr. Vishnu V M	ECE	Member
7	Mr. Kiran M R	EEE	Member
8	Mr. Chethan BR	ECE	Member
9	Mr. Vinay Hegde	Senior Office Executive	Member

Objectives of the Committee:-

To investigate the cause of grievances.
To create awareness among the students and faculties in reporting grievances.
To formulate a policy to investigate and review complaints or grievances of students and faculties.
To ensure an effective solution based upon the gravity of the grievance.

Roles & Responsibilities of Grievance Redressal Committee:

The basic aim of the Grievance Redressal Committees is to ensure a quick response to and accountability of all concerns of the students of PES Institute of Technology & Management.

The key roles & responsibilities of the committee are as follows:

To resolve student grievances related to both academic as well as non-academic matters.
To ensure there is no bias or prejudices while dealing with students.
To promote and establish transparent practices related to students.
To create a conducive environment for learning

Nature of Grievances falling under the committee:

The demand for excess money other than that specified in the declared admission policy or approved by the competent authority will be charged by the institution.
Complaints of the students, from the Scheduled Castes, the Scheduled Tribes, Other Backward Classes, Minority or Disabled categories;
Non-publication of prospectus/Voucher, as specified;
Denial of quality education as promised at admission or required to be provided.
By publishing any information in the prospectus, which is false or misleading, and not based on facts.
On provision of student amenities as may have been promised or required to be provided by the institution;
Non-payment or delay in payment of scholarships to the eligible student that such institution is committed, under the conditions imposed by the University Grants Commission, or by any other authority.

Grievance Resolving Mechanism:

The committee shall meet as and when the written complaint is received by the committee and from the date of receipt of any petition/complaint from any student/staff or parent and take necessary steps as deemed fit (conduct a meeting/inquiry/collect information etc.) and submit its recommendations within a week for further needful.

If any student feels his/her grievances are not resolved even after the intervention from the Coordinator or HOD, he/she may register a grievance at the section available on the college website and all such grievances will be handled by the Grievance Redressal Committee of the institution.